Everything went perfectly as planned. They were thorough, responsive, and professional. Their work was excellent and clean. When there was an additional item needed, they responded quickly and professionally. They always called to double check their work and verify our satisfaction. They were very organized and easy to work with. Everyone from Andrew to front office staff to the on-site workers were extremely professional and pleasant to work with. I would not hesitate to hire them again.
This is the second time that we hired Beyond Exteriors. I found the staff very easy to deal with. Andrew and his on-site team did a great job repairing the trim on our house. I would definitely hire them again.
Exceptional Customer Service!! I interviewed 7 Roofing contractors in the Alexandria and Springfield, Northern Virginia area. Beyond Exteriors blew the competition away with technical knowledge, attention to detail, roofing workmanship and customer interaction every step of the process!! Their pricing was fair and right in the middle of the pack of the other 7 Roofing companies. They explained every aspect of the roof, flashing, vent caps and installation process so patiently. Installing custom copper vent caps versus the industry standard plastic with rubber gasket. Any adjustments on the contract were made on the spot on a laptop and printed. Customer Service for a start date, delivery of the materials and instructions for the home owners were flawless! Beyond Exteriors has a dedicated professional roofing crew that covered all the shrubs around the house, yellow tape to restrict the area and debris was rolled up on the roof and dumped into the truck reducing excess debris and/or nails falling around the house during removal of the old roof. The roofing crew was clean, organized and never stopped for lunch or breaks...that I noticed. The crew cleaned up continuously as they worked the roof including extension cords, tarps, caulking tubes etc. Beyond Exteriors 100% workmanship guarantee, attention to detail, timely, clean and safe work site make them #1 for any of your exterior home improvements. Reliable, excellent follow-up and customer service! BE knows their business and stand behind their workmanship 100% !!
From the start of diagnosing, estimating, scheduling, billing, communicating and fixing the roofs, they were excellent throughout the entire roof replacement/fixing process and have delivered everything as promised. I have used their service twice now, it is the repetition of same quality service, without any issues every-time. Highly recommend it!